Here's my $249.99 on the subject of patch panels and it has absolutely nothing to do with the level of professionalism.

It is the fact that most customers who insist upon having patch panels for voice and data do so with the silly thought that they will be able to place their own connections.

We all know that the least technical person in the company ends up being responsible for the phone and data systems. The very person who answers her phone calls with "this is her" and can't even record a voice mail greeting without technical support.

Imagine this same person moving patch cords? The boss never wants to have any involvement in that stuff, the high school receptionist has no clue, so what happens? They pay for a technician to come out and move a patch cord.

I've never, I mean NEVER installed a system with patch panels for voice that didn't end up this way. With that being said, what exactly is the point except to buy what is yet again a CG buzz word?

I should just stop here, but I am sure that you get my point.


Ed Vaughn, MBSWWYPBX