The tech worked with Vertical all day going over the configuration. He said he submitted a report to them for review so they could determine if it is a configuration problem or hardware problem. He seemed to think they were leaning towards a hardware problem.
This morning I get several emails and calls saying that the phones aren't working correctly. If a person dials our main number, it just rings and rings. I went to check on the system and sure enough the vm box was locked up. I unplugged it for a minute and booted it back up. It started to answer calls for a few minutes and then went back to the blue loading screen, followed by a quick scroll of text on a black screen. The machine then completely rebooted. I unplugged it and the poor secretary at extension 1000 is answering all of the calls.
