No idea what those boxes are, or why they have so many messages. It definitely warrants investigation.
What if somehow the system tries to send a call to a 2 digit box, say box 10, when someone enters an extension like 1009. For some reason the system drops the call, and box 10 gets a blank voicemail. Just thinking outloud, I really don't know how it works. I just know my administration is losing patience!
