So even diagnostic information is inaccessible to the end user (who owns the hardware)? They don't give any capabilities, other than through the phones, to check the status of the system and know when they should be calling in someone?
And I have always worked on their systems, reprogramming from the handsets and such, basic rewiring to activate/move a phone extension for them (and other clients). Just trying to become as familiar as I guess Inter-Tel will allow so in the future I will know when we need to call someone in. Just wish they gave us more ability to monitor and watch for things (and do a basic system backup) without having to call someone in every single time.
So, if someone really gets under "your industries" skin, do they then become a "mother-trunker"? (-:
Greg
