Out of curiosity, do cable companies have a QC/QA group checking installs before paying the sub-contractors? Or even follow ups on the company installers?
I've never seen anyone or even had a call from either the cable or satellite companies after an install.
Shannon, you are correct, a lot of phone guys (including me) complain about the work done by others. Because of the way we were trained in the old days. When are you going to have the time to do it right? Only the first time.
And how did it work? Currently, guys are trained OJT. If they don't catch on, well, in my world, it's down the road they go.
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