CS-5200

Might be something simple staring me in the face but... :bang:

There is currently one extension that has the following queuing issue:

when 2 calls are currently on-hold, a third call trumps the 2 calls on-hold and goes to the top of the queue.

Is there a setting to order the calls? The other users are not having this issue.

Thanks in advance smile

Michael L. Gates


I DON'T LIKE PEOPLE PLAYING ON MY PHONE!! "I keeps it real"