atcomsystems.ca/forum Forums General General Telephone & Systems Information Suggestions for a new phone system?

I have a customer that lets their IT guy handle the phones as part of his job.

So when he calls us in and he is there they are paying both of us .... it makes no sense.

I just lost a little deal because the customer had to have an IP system .... they are a tiny little office with one location and no remote workers. When we discussed which phone instruments they needed the small basic phone was fine for them as they were very simple. Then the IT guy got their ear and they bought expensive IP Phones.

Many of the digital systems have IP capability anyway .... the ESI systems do IP trunking, IP Phones and IP Links to other sites .... while offering 99.999% reliability and uptime along with no network issues.