BTW... what did ESI do to fix the problem. I have ben having the same problem with an IVX 128e gen 2.
Calls come in as DID's over a PRI. In Cal. our T1's do not support CID but our PRI's do.
Anyhow, when calls come in the display reads unavailable at the top LCD line. When the call is answered the number shows up on the second LCD line.
All phones are 48 button sets and we are running the latest 128 software.
