|
|
|
|
Joined: Dec 2002
Posts: 40
Member
|
OP
Member
Joined: Dec 2002
Posts: 40 |
I have a DSX 40 with a couple of bad C.O. ports (dialtone good into KSU, programming is correct, but fast busy when accessing these lines; inbound calls light up the lines but no talkpath when trying to answer).
Can I backup with 9041 and restore to a new KSU? should I use the IntraMail card or separate flash card? Any other concerns?
Thanks
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2005
Posts: 971
Member
|
|
Member
Joined: Sep 2005
Posts: 971 |
Yes, you may backup either way.
My questions to you is how experienced are you on the DSX?
Have you tried the additional ports on the KSU?
Was the CO ports working previously? and did you install them?
If you download the CPU and there is programming issues, this same setup will follow.
Do not get confused with the RJ61 connector.
I can not tell from your profile what level you are at in Telecom, so i am asking many questions.
-TJ-
|
|
|
|
|
Joined: Mar 2005
Posts: 18
Member
|
|
Member
Joined: Mar 2005
Posts: 18 |
If your positive the ports are bad it'll be cheaper to install a 4 port co expansion card and go from there.
|
|
|
|
|
Joined: Dec 2002
Posts: 40
Member
|
|
OP
Member
Joined: Dec 2002
Posts: 40 |
@ STS E
limited experience with the DSX; tried the 4th port; ports were working on Friday, but not on Monday; I did not originally install them; I understand the RJ61.
Just trying to make sure copy database to another cabinet, no issues. Thx
@ jkinkler
not sure I want to add new cards to a suspected damaged system
|
|
|
|
|
Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
|
|
RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
have you defaulted the co ports (1211)?
defaulted line config (3101) ?
I would do that and if that didn't do it default the system before changing out the cabinet .
how are you checking DT going into the system ?
I would unplug the RJ61X male at the system , plug it into a 8p8c female and verify right to that point .
what type of cables are they ?
the NEC cable or site made ?
how about loop current have you looked at that ?
what does NEC tech service say ?
Seems like there is a lot to do before swapping out the cabinet
Skip
------------------------------------
Serving SW and West central Fl since 1984
|
|
|
|
Forums84
Topics94,326
Posts638,990
Members49,781
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (justbill),
100
guests, and
93
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
