That non-profit happens not to be able to afford what are I'm sure your quite expensive service rates.
You are arguing against yourself there. If there were no backdoor passwords we would have to pay a visit to the site and charge for a service call.
The reason we charge what we do is because WE don't want to become a non-profit. Geeze, then we couldn't afford a new voice messaging system. :toothy:
-Hal