Ya know what? Except for the arrogance, anachron's right! The older Partner Mails could have their password reset, but you needed the serial number and you had to cycle the power to do it. You run into problems when the hard drive is replaced, but the serial number is not. Not likely that a "hacker" (and I prefer the old school definition of hacker, it's where I started) is going to pull that one off anomyously.
Now, I love being able to dial into a customer site, get into programming, find and fix a problem for them. But I would be willing to not have backdoor passwords if I could go on site and reset it there.
However, rocks are hard and water is wet. The p/w's are out there, so if you find it an unacceptable security risk, just don't use it.
