It's funny, John. I already have that Sandman page open in my browser. So far they sent me an email saying they changed some settings and to reboot the device. I did that and it still doesn't work. Then I did the online chat, which I think is a robot anyways, and they said they did a firmware update. Rebooted again and still no luck. On the phone with them now trying second level support. Amazing... At least this gentleman sounds as though English is his first language.
