Absolutely, thanks for the update.

It's nice to know there are people that take pride in their work too, or maybe it's OCD wink , but either way... if you have tested it at every point up to the demarc with multiple calls, then the customer and vendor can't say there is any lack of proper troubleshooting on your side. The problem is after the demarc = customer wiring and or CPE.

- Tony
Ohio Data LLC
Phone systems, data networks, firewalls and servers in Central Ohio.
Some people aren't used to an environment where excellence is expected.