^^^
I agree with rustynails, more info is needed to narrow this down (be long winded, it helps here wink ).

How intermittent? (i.e. - 1 out of 5 calls, or once a day/week/etc.)

Is it one single C.O. line that has the problem... or multiple?

(If it is one single POTS, then swap it with another C.O. position, to see if the problem follows the line)

Who is the new/old provider & how many total lines/CKT's?


- Tony
Ohio Data LLC
Phone systems, data networks, firewalls and servers in Central Ohio.
Some people aren't used to an environment where excellence is expected.