I like his reasoning on why he went with Cisco phones instead of Polycom: "Ohh, it's a Cisco".
There goes cisco surviving on brand-name recognition again. The only thing their phones have going for them is sexy good looks.
While I will debate whether or not Asterisk is a 'toybox', I whole hearted agree with what Ed said about the VoIP crowd in general.
If you approach it like it's a toybox, then that is definately what it will be.
