Thanks for the pat on the back. I know that I am way too passionate about this subject. It's a losing battle since even suppliers of hardware don't understand what we are talking about, so we are being forced into just going with the flow.
I forgot about Q-Tips. That's a good one!
Welcome to the forum
I have to forewarn you though, IT guys get beat up pretty badly around here! Hopefully, you have thick skin and a good sense of humor. Hope to see you around.