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Joined: Apr 2004
Posts: 585
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OP
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Joined: Apr 2004
Posts: 585 |
AT&T VP just called to cover his *ss and said "AT&T only provides the NI at the MPOE. From there it is the customer's responsibility no matter what the distance." He had no grasp of how this circuit works and was repeating what someone had told him. I offered to have my tech with T1 expertise move the card but want a release so that AT&T still supports the circuit, He said "No problem". I don't trust them. Customer is going to have to take his chances. It's unfortunate customers reduced to taking what they can get from AT&T, but the company has lost most of it's trained professionals. Thanks for al the help.
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