The K32... and such software IDs refer to the phone system software only. The voice mail systems are separate.
Protege has been sold with at least 3 differnt VM products, "SVP", "DVP" and recently "Flash." You probably need to describe the physical box to determine which you have.
SVP is programmed via terminal emulation. DVP and Flash can be managed via DTMF codes or software.
(I agree with the previous post - this should probably become a new topic.)
