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Joined: Jan 2005
Posts: 826
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Joined: Jan 2005
Posts: 826 |
More servers isn't really a bad thing. Having a 'Publisher' server and a 'Subscriber' server could be viewed as the equivalent of redundant CPUs in a traditional system. Adding another server for voicemail is not unlike most traditional systems. Then, yes, you can add even more servers for additional 'features'. But those additional features would require additional hardware in a traditional system too, if those features are available at all.
By the way, a server is a pretty inexpensive piece of equipment in the grand scheme of things.
My experience has been primarily Norstar and BCM. I remember the days when losing a harddrive just meant that voicemail was going to be down for a day or two. Now, on BCM50, you lose the harddrive and you've lost EVERYTHING. The BCM could benefit from an additional 'server'.
The model for 'traditional systems' is looking more and more like the Cisco model. The more that happens, the more I like Cisco. Afterall, THEY have the grandfather rights in that area.
All IMHO, of course. :thumb:
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Joined: Nov 2004
Posts: 524
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I can buy the idea of multi servers for the sake of redudancy--but not for the sake of features. PBX, voicemail, call center, etc. should all be software that installs on the same platform. It would seem to me that consolidation brings ease of management and a lower price tag. Oh! and don't for Cisco support contracts for each one of those servers! also IMHO!
ElectSys Tech LLCHosted Phone Systems Solutions Provider Allworx, Sangoma, FreePBX Telephone & computer systems in the Jefferson City, Columbia MO area.
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Joined: Jan 2005
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Redundancy is a GREAT reason, so is scalability. And, keeping MAJOR applications isolated from one another isn't bad either. If my voicemail crashes, it shouldn't have to bring down my call center (on Norstar and BCM it would). I'm picking on Nortel a bit here, because it's what I know the best, but A LOT of traditional systems are the same way. That being said, on the large system side, traditional manufacturers are already separating those MAJOR applications. From Nortel you might have an Option 11/61/81 or CS1000 (multiple servers?) for the PBX itself, CallPilot (multiple servers?) for voicemail, Symposium for the call center, MCS5100 for presence and collaboration...etc. And, yes, maintenance would be needed on each of the MAJOR components. I won't speak to equipment that I don't touch, but I KNOW other manufacturers have similar models. Sorry ibex, we have digressed. Originally posted by clanier: They have Call Manager and Call Manager Express
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