Re the 911 problems. The analog Mitels and the 'D's', as well as the 20's and 50's don't put out call detail until call is over, AND the room phone is hung up. And older SMDR equipment doesn't alarm on 911, either. Let's face it, if the property had a 1005 or older, his smdr is probably just as old. That said, the comments are valid, and considering the tendency for lawyers to sue everybody, wouldn't surprise me to see an interconnect dragged into the mess. It might be wise to present property owners with written warning/description of problem and get them to sign it, before you do any work! Who says I'm lawyer shy! smile John C. (Not Garand)

When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.