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#643974 12/22/22 12:22 PM
Joined: Apr 2007
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Joined: Apr 2007
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Hi All, When going to voicemail admin via phone I can enter #0000, then passcode, when I press 2 for subscriber administration. Then I hear "system error".

Activity screen shows: WARNING default mclass not found.

Not sure if I can even access mailbox 0000 via hyperterminal. Thanks.

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Joined: Aug 2011
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Oh no.....
Sounds like corruption. I've only seen this once an had to get the drive re-imaged (damn proprietary formatting.....)

0000 isn't really a mailbox, it's more of an administration reference tag.
If you can still connect via hyperterminal you may be able to administer mailboxes and extensions from there. What are you trying to do?

-W

Joined: Apr 2007
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Thanks. Customer prefers to go into admin by the phone. Just for resetting passwords etc. I think it's time to look at voip or an NEC system. Its an older 7400 with old software. Starting to see more issues with my Officeserv customers. Resetting about one a day for various reasons.


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