web statisticsweb stats

Business Phone Systems

Support Service-Disabled Veterans!
Discount software from Direct Deals
Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Dec 2008
Posts: 239
Member
Member
Offline
Joined: Dec 2008
Posts: 239
Having a problem with the Inmail on a CP-10, 12.00.50 software, recognizing digits. Line calibration has been done. Lines are FIOS POTS. Time Out is set to disconnect because sometimes the Inmail does not release the trunk but FIOS does and the customer gets RNA. Since TO is set to disconnect the Inmail is not seeing press 2 for an example and the caller gets "Goodbye". Does anybody else have this problem. Any other adjustments we can make. Thanks

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Sep 2004
Posts: 4,214
Likes: 2
Member
*****
Member
*****
Offline
Joined: Sep 2004
Posts: 4,214
Likes: 2
..first are all the ports on the inmail set to DP and special? This is under SLT programming.

Joined: Dec 2008
Posts: 239
Member
Member
Offline
Joined: Dec 2008
Posts: 239
They are. Tech. Support had me set 14-01-02 & 03 to 23 instead of 32. Set 81-07 for all trunks to "No Filter". Hope that cures the problem.

Joined: Sep 2004
Posts: 4,214
Likes: 2
Member
*****
Member
*****
Offline
Joined: Sep 2004
Posts: 4,214
Likes: 2
There is also settings you can adjust under MF level. Sometimes the DTMF is too short...be better if you stuck a buttset on the lines to hear them. Also, iPhones can have issues with DTMF when they are using dial by cell or wifi with certain providers.


Moderated by  ttech 

Link Copied to Clipboard
Newest Topics
OfficeServ 500
by phonman123 - 11/08/24 09:08 AM
OfficeServ 7200 enable 4 digit extensions
by Robert Stuart - 11/05/24 05:42 AM
OfficeServ 7200 v4.60b software?
by Robert Stuart - 11/04/24 05:38 PM
CTX 100 Can't Connect with eManager
by stwtech - 11/04/24 04:24 PM
Forum Statistics
Forums84
Topics94,428
Posts639,501
Members49,821
Most Online5,661
May 23rd, 2018
Newest Members
FooF, brianorbrain, AndyW251, Dean Badelek, PCCsup
49,820 Registered Users
Top Posters(30 Days)
Toner 10
pvj 9
R4+Z 4
Who's Online Now
0 members (), 338 guests, and 26 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2024
Powered by UBB.threads™ PHP Forum Software 8.0.0