web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: May 2019
Posts: 6
Member
OP Offline
Member
Joined: May 2019
Posts: 6
I have a Samsung 7100 that I am having issues getting it to send an alert to an external number when a voicemail message is left. I have tried including a 9 prefix on the external number to pick up a line and not including the 9, both options with full 10digit external number to notify. I have made sure MCLASS and ECLASS outbound authorization is enabled for Off Premise (not sure if that's needed or not). Any ideas on something I am missing to make it work?

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Dec 2010
Posts: 681
Member
*****
Offline
Member
*****
Joined: Dec 2010
Posts: 681
If you look in the VM activity log, what is it saying there when you look at it? Also is the VM ports setup for the correct COS so it can dial out?

Joined: May 2019
Posts: 6
Member
OP Offline
Member
Joined: May 2019
Posts: 6
Not sure. I'll have to take a look.

Joined: May 2019
Posts: 6
Member
OP Offline
Member
Joined: May 2019
Posts: 6
Thanks for the direction, ended up being long distance disabled, couldn't dial the 10/11 digits.

Joined: Dec 2010
Posts: 681
Member
*****
Offline
Member
*****
Joined: Dec 2010
Posts: 681
Yea, that COS will get you sometimes.


Moderated by  nameless, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,315
Posts638,924
Members49,775
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
213,117 Shoretel
190,320 CTX100 install
188,696 1a2 system
Newest Members
Kahm310, PeterG, lyte, 4thright, dcl
49,775 Registered Users
Top Posters(30 Days)
Toner 17
jsaad 4
dans 4
Who's Online Now
0 members (), 107 guests, and 45 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5