web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#632284 08/28/19 11:20 AM
Joined: Dec 2010
Posts: 681
Member
*****
OP Offline
Member
*****
Joined: Dec 2010
Posts: 681
I have a 7200s system with 54 mgi channels. It is a completely IP system. I have the paging setup to use the mgi channels instead of multi-casting due to network issues. What would cause one of the IP phones not to receive a page?

The display activates and the page alert tone is heard, but no audio comes over the speaker. The system has smt i6011 phones and 6021 phones. The software version is 4.99.

The number of phones in the page group are around 30, so there is no more phones than there are mgi channels.

Thanks!

Last edited by Biztel Cuban Okie Tech; 08/28/19 11:25 AM.
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jun 2006
Posts: 3,004
Likes: 4
Moderator-Samsung
*****
Offline
Moderator-Samsung
*****
Joined: Jun 2006
Posts: 3,004
Likes: 4
The only time I've seen this was on a os7400 with a mix of itp and smt-i31xx snd 52xx, turned out to be a faulty mgi64 card.

When it happens check mmc434 to see if there is an mgi channel in use by the handset not receiving the page.

Do you have all your mgi channels in the group's in mmc615?

Joined: Dec 2010
Posts: 681
Member
*****
OP Offline
Member
*****
Joined: Dec 2010
Posts: 681
I do have all the channels in 615. I will have to look at 432 and see if it is using a channel. I forgot about the hold button being pressed to allow bgm to play.


Moderated by  nameless, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,287
Posts638,784
Members49,767
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,816 Shoretel
188,977 CTX100 install
187,206 1a2 system
Newest Members
A2A Networks, James D., Nadisale, andreww, gohunt
49,766 Registered Users
Top Posters(30 Days)
Toner 22
teleco 5
dexman 4
dans 3
Who's Online Now
2 members (BobRobert, Toner), 96 guests, and 160 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5