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Joined: Jul 2012
Posts: 129
tday Offline OP
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Joined: Jul 2012
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I have a property with a Mitel MX and they are using an Auto Attendant. They press 0 which goes to the Attendant. If the Attendant does not answer it should go back to the Auto Attendant. However it is actually going to the 0 Operator Mailbox. I have that set up as a Transfer only MBX but it still goes there and allows it to receive messages. Any help on this would be great. Thanks


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What do you want it to do

Joined: Jul 2012
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tday Offline OP
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As it states I want it to go back to the Auto Attendant not the Operator MBX.


Thanks in Advance
Joined: Oct 2010
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Your system forward timer is shorter than the transfer - Voice Processor timer. You may want to extend the system forward initiate timer.


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