web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Apr 2012
Posts: 33
etdiego Offline OP
Member
OP Offline
Member
Joined: Apr 2012
Posts: 33
OK so SV9100, got a bit of a weird one.certain people are to be allowed to call and transfer calls to the "management" yet others should not be able to unless it goes through the secretary. Is there something I am missing on this? could use a few pointers.

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Apr 2005
Posts: 2,500
Likes: 2
Member
*****
Offline
Member
*****
Joined: Apr 2005
Posts: 2,500
Likes: 2
Look in class of service under system options, you can program extensions to do just about anything, or not. Also toll restrictions under outgoing call service.

Last edited by dans; 05/07/18 05:03 PM.

We get old too soon, smart too late
Joined: Apr 2012
Posts: 33
etdiego Offline OP
Member
OP Offline
Member
Joined: Apr 2012
Posts: 33
Hmmm. Ok I guess i was a bit vague. This is for internal calls only right now. I had looked all through the COS, and toll service is for outgoing calls only. These are internal calls or internal transfers. Just say ext 101 is a manager and 102 is a secretary and 103 is a work area. 103 is to be restricted from calling or transfering a call directly to 101, however 103 can call 102 and transfer calls to 102. 102 can call 101 and transfer calls to 101. and of course 101 can call or transfer to wherever they like. This might be a bit better to understand.

Joined: Apr 2005
Posts: 2,500
Likes: 2
Member
*****
Offline
Member
*****
Joined: Apr 2005
Posts: 2,500
Likes: 2
Your profile shows you as a network tech.

The end user for the SV9100 should call in a NEC certified tech. If you work for the end user they can pay to send you to a certification course.


We get old too soon, smart too late
Joined: Apr 2012
Posts: 33
etdiego Offline OP
Member
OP Offline
Member
Joined: Apr 2012
Posts: 33
I am an NEC certified Tech I just do more networking than phones, and surprisingly this is the first occasion I have had this request. To be specific, I work on Samsung 7100, 7200 7400, Nec IPK, IPK 2, 8100, 9100, IVS, IPS, 8300, and 8500, Adtran 7100 VOIP, Metaswitch, Some old AASTRA VOIP, I have stopped Nortel, Networking, I am Adtran, Cisco Certified, Sonicwall (online cert) and I am very proficient in Linux, specifically red hat and mandrake. Yes I do use Ubuntu but more for fun. I was trying not to call the reseller of the system (which is what NEC forces you to do now) because they are looking at the same documentation I am most of the time. Hence I am trying the msg boards first.


Moderated by  ttech 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,284
Posts638,780
Members49,765
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,482 Shoretel
188,518 CTX100 install
187,106 1a2 system
Newest Members
James D., Nadisale, andreww, gohunt, Darrick
49,765 Registered Users
Top Posters(30 Days)
Toner 23
teleco 5
dexman 4
dans 3
Who's Online Now
0 members (), 62 guests, and 18 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5