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Joined: Mar 2017
Posts: 6
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OP
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Joined: Mar 2017
Posts: 6 |
I have a customer that wants any calling a busy extension to get a busy signal and the extension that is called to not alert to a second call. I turned off 22-01-13 and 20-09-07 but the line is still interrupted for a moment for a second call. Any way to turn off all alerts for a second call.
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Joined: Sep 2004
Posts: 4,207 Likes: 2
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Member
Joined: Sep 2004
Posts: 4,207 Likes: 2 |
I think in extension options there is a setting for no ringing. Perfect application for an analog phone.
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Joined: Mar 2017
Posts: 6
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OP
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Joined: Mar 2017
Posts: 6 |
It is a digital extension and they want it to ring. They just don't want an alert when the extension is busy and there is another call.
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Joined: Sep 2004
Posts: 4,207 Likes: 2
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Member
Joined: Sep 2004
Posts: 4,207 Likes: 2 |
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