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Hi, I cannot seem to get the call forwarding to an external number working on a SL2100 with analogue lines, if I dial the internal extenstion the call forwards to the external number, however if I call the analogue phone number the call does not get routed to the external number, it just keeps ringing.

Does anyone know how to make this work?

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If you are using fix call forward make sure all the fields are populated for the call forward destination.


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Same thing unfortunately, only forwards if it is dialled from an internal extension. Is it something to do with the analogue trunk to trunk transfer not kicking in?

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however if I call the analogue phone number the call does not get routed to the external number, it just keeps ringing.
What do you mean when you call the analog phone number?


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Do you still have the trunks setup as Normal or did you change them to DIL?


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They are currently set to DIL

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Originally Posted by dans
however if I call the analogue phone number the call does not get routed to the external number, it just keeps ringing.
What do you mean when you call the analog phone number?

I forward extenstion 200 to an external number, if from 201 I dial 200 the call then routes to the external number.

If I call the main phone number of the system, it just continues to ring and never gets forwarded, however if I forward 200 to 201 and call the main number, this works.

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If I call the main phone number of the system, it just continues to ring and never gets forwarded, however if I forward 200 to 201 and call the main number, this works.
The trunk will need to be set as DIL,
DIL to extension 200.
Test to see if it works


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They are already set to DIL in 22-02

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22-02 is one setting, did you assign the DIL destination? Nothing will work if the DIL destination field is blank


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