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#61592 02/06/09 06:56 AM
Joined: Feb 2009
Posts: 3
OP Offline
Joined: Feb 2009
Posts: 3
I have a user in Rochester, NY, who has in issue with his 8662 phone on an Inter-Tel 5000. All red LED lights on the phone flash erratically, and he gets the following messages: "Download in Progress", then "ERROR - TFTP Fail".

How do we fix this?

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#61593 02/06/09 08:07 AM
Joined: Sep 2005
Posts: 840
Joined: Sep 2005
Posts: 840
Hold down the 7 & 8 keys while the fone is booting. You should get a menu, release the keys. Select Programming Menu. Navigate right until you see 'TFTP Server URL'. Select 'Revert'. Navigate right until you can save changes. Save and reboot.

#61594 02/09/09 03:03 PM
Joined: Nov 2006
Posts: 241
Joined: Nov 2006
Posts: 241
It sounds like the phone is hitting a valid TFTP server but the config file it's parsing is not structured properly. Do the 7+8 combo and check the TFTP IP. Is it valid? Does it run a TFTP daemon? If there a valid globalcfg.cfg or [mac]cfg.cfg file?

60% of the time it works every time

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