web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Feb 2017
Posts: 23
Member
OP Offline
Member
Joined: Feb 2017
Posts: 23
We have a customer with an OS7100 on v4.95 that is using Fusion SIP trunks set to static IP address registration so there is no username/password needed.
When the OS7100 comes back up after a power loss or any system shut down, the SIP trunks will not automatically register. The customer has to contact us and we need to go in to SIP Carrier Options and disable, save, enable, save to get the SIP Service Available to change to Yes.

We have contacted Fusion and went over the SIP Carrier Options but they had no adjustments to recommend.
Does anyone have Fusion SIP trunks on an OS7100 that automatically register after a system outage?

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Sep 2018
Posts: 17
Member
Offline
Member
Joined: Sep 2018
Posts: 17
Try setting Multi DNS Server in 2.1.5. I have quite a number of customers that are on SoTel (now Nuso) and they wouldn't register after any kind of power outage. After setting the Multi DNS Server I don't have to touch them after a power outage. Also set DNS in 5.2.13 and you have to put in 2 DNS servers. I use Google.

Joined: Dec 2010
Posts: 681
Member
*****
Offline
Member
*****
Joined: Dec 2010
Posts: 681
As mentioned the multi dns settings help. Also upgrading to 4.99 or 5.01 has helped me in some cases as well. I believe 4.95 had a problem with this software glitch. After upgrading to 4.99 the issue went away.


Moderated by  nameless, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,312
Posts638,910
Members49,772
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
213,057 Shoretel
190,273 CTX100 install
188,536 1a2 system
Newest Members
4thright, dcl, Mansour, Dave Simmons, Soulece
49,772 Registered Users
Top Posters(30 Days)
Toner 20
jsaad 6
teleco 5
dans 4
dexman 4
Who's Online Now
3 members (RATHER BE FISHING, 4thright, justbill), 130 guests, and 43 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5