web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Jan 2017
Posts: 38
Member
OP Offline
Member
Joined: Jan 2017
Posts: 38
OS7400 V4.92
SVMi-20E R5.3 V3
Extension 261 is showing there are voicemails, but when you go into VM [549] there are none and no saved messages. The indicator is then cleared. When it shows there are voicemails again, the number is increased by 1. Right now, it has worked up to "12 MSGS".

The extension is in a LIST block but there are no messages in that list block and the other extensions in that LIST block do not have this problem.

I went into Port Activity and ran a MESSAGE report. I checked every extension that had messages to see if its MWI number was set to 261. I've found no mailbox set wrong currently.

This has been going on since yesterday morning.

Any ideas as to why this is happening?


"Try not to become a man of success, but rather try to become a man of value" ~ Albert Einstein
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jan 2017
Posts: 38
Member
OP Offline
Member
Joined: Jan 2017
Posts: 38
Nevermind. I dug deeper and went through every single extension looking at it's MWI number setting. I found 1 extension [215] that had its MWI number set to [261]. Wonder if the user can change this through the voicemail system?



"Try not to become a man of success, but rather try to become a man of value" ~ Albert Einstein

Moderated by  nameless, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,307
Posts638,895
Members49,771
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
212,994 Shoretel
190,185 CTX100 install
188,353 1a2 system
Newest Members
dcl, Mansour, Dave Simmons, Soulece, Robbks
49,771 Registered Users
Top Posters(30 Days)
Toner 17
teleco 6
jsaad 5
dans 5
dexman 4
Who's Online Now
0 members (), 106 guests, and 168 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5