web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#612942 09/28/17 11:58 PM
Joined: Jul 2003
Posts: 1,231
davetel Offline OP
Member
OP Offline
Member
Joined: Jul 2003
Posts: 1,231
i have a medical customer and they have the summit aa set to pick up all calls and play a message- if an emergency hang up dial 911, and for an operator dial 0. when they dial 0 it rings 4 phones in a ring group. i called them today and the first time after dialing 0 there was a pause and then i heard a dial tone. the second time it went to the ring group. does anyone have an idea why it doesnt always work. thanks dave

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Feb 2016
Posts: 28
Member
Offline
Member
Joined: Feb 2016
Posts: 28
I was having some weird behavior like that with a ring group when the main attendant was on a call. In my case i wasn't using the aa so i just added everyone to the co day ring page and skipped the ring group entirely. From the aa you could try letting 0 just go to the attendant and make a personal group with attendant as the primary. or set up the call coverage feature. Personal groups act alot like call coverage.

Joined: Jul 2003
Posts: 1,231
davetel Offline OP
Member
OP Offline
Member
Joined: Jul 2003
Posts: 1,231
i am going out there next week to try some things. thanks for giving me some other options.


Moderated by  EV607797, MnDave, nfcphoneman 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,240
Posts638,579
Members49,755
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
210,636 Shoretel
187,384 CTX100 install
186,174 1a2 system
Newest Members
TaniyahCobb, TDKs79, Buttinset, Housetech, MeganH
49,754 Registered Users
Top Posters(30 Days)
Toner 14
Yoda 9
dexman 4
Who's Online Now
1 members (nfcphoneman), 74 guests, and 34 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5