web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#612030 08/18/17 05:38 PM
Joined: Apr 2005
Posts: 287
Likes: 1
Keyset6 Offline OP
Member
OP Offline
Member
Joined: Apr 2005
Posts: 287
Likes: 1
Today I worked on an Iwatsu system that I didn't even hear about until today, the Omega-924! The power supply was bad and replaced yesterday. Today I went to the site to reconfigure ringing, auto line select and some other features. It seems the system may have been defaulted. I wonder is that normal after a power failure?

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Keyset6 #612060 08/19/17 08:07 AM
Joined: Aug 2006
Posts: 1,794
Likes: 10
Moderator-Iwatsu
*****
Offline
Moderator-Iwatsu
*****
Joined: Aug 2006
Posts: 1,794
Likes: 10
A default after a power failure is not normal. (Probably not normal for any system...) The Omega 924 is a re-branded Tecom/ XBlue system. We sold a handful of them a few years ago. Shouldn't have gone to default in any case.


Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
JBean3329 #612061 08/19/17 08:40 AM
Joined: Apr 2005
Posts: 287
Likes: 1
Keyset6 Offline OP
Member
OP Offline
Member
Joined: Apr 2005
Posts: 287
Likes: 1
Didn't think so - maybe they had a power hit initially? After the power supply was replaced Thursday it was placed on top of the cabinet - then yesterday morning it fell off, disconnected and the system went down again. Although it's probably not an option - I'll read the tech manual at some point to see if there's any way to backup the config.

Never heard of Tecom / Xblue. Seems like a decent system for a small office. We've got 5 or so out there. One thing that took a while was one phone could not access Line 4, would return 'Key Unavailable' Tried setting line access to that trunk from Y to N back to Y etc.. no luck. Finally tried Feat.#3 I think it was - to set the key from an 'Available Key' to 'Line', number 4.

Keyset6 #612085 08/20/17 09:03 AM
Joined: Aug 2006
Posts: 1,794
Likes: 10
Moderator-Iwatsu
*****
Offline
Moderator-Iwatsu
*****
Joined: Aug 2006
Posts: 1,794
Likes: 10
There was at one time a pc program for configuring this system, but it was a little clunky and required an optional interface card. I don't remember clearly, but I do believe a data base back up was possible. This is a pretty inexpensive system, so the thing about getting what you pay for is certainly in effect.

Last edited by JBean3329; 08/20/17 09:04 AM.

Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
Keyset6 #612810 09/23/17 05:51 PM
Joined: Apr 2005
Posts: 287
Likes: 1
Keyset6 Offline OP
Member
OP Offline
Member
Joined: Apr 2005
Posts: 287
Likes: 1
I believe I saw a system with the option interface card for pc admin. It was an option card that provided 2 station ports, one could be a door phone. It had a 9 pin serial connector on it. The option board was bad and replaced. Not knowing what was wrong before going on site - and assuming it was a power supply I looked for what we had back at the shop. The Omega 924 uses a 30v 4 amp power supply I believe, not so common. I found an old HP laptop (I think) power supply that output 32v and something like .975 amps. Was very surprised to see it ran our spare system with 2 phones (of course had to change the connector). Probably a few more phones would be too much, or maybe over time it would fail. Kept it aside just in case. Fortunately we were able to purchase a few spares.

I'm never worked on small systems like this until recently, but I'm impressed with the capabilities of the system. It has several features that large PBXs capable of hundreds or even thousands of lines just didn't have. I heard it never really took off, seems like a great small system.

Keyset6 #612822 09/24/17 03:45 PM
Joined: May 2002
Posts: 4,295
Likes: 7
Moderator-Avaya, Polycom
*****
Offline
Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,295
Likes: 7
Is this a XBlue X-16 system

hitechcomm #612827 09/24/17 08:49 PM
Joined: Aug 2006
Posts: 1,794
Likes: 10
Moderator-Iwatsu
*****
Offline
Moderator-Iwatsu
*****
Joined: Aug 2006
Posts: 1,794
Likes: 10
It's a re-branded X-Blue/TECOM system. 3 by 8 out of the box, with optional cards for expansion and voice mail. Not a bad system, lottsa bang for your buck, but not too hardy IMHO.


Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
Keyset6 #612830 09/24/17 11:42 PM
Joined: Jan 2005
Posts: 15,378
Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,378
Likes: 13
Yes, it's the same as X-Blue's 45P system.


Ed Vaughn, MBSWWYPBX
Keyset6 #612840 09/25/17 08:37 AM
Joined: May 2002
Posts: 4,295
Likes: 7
Moderator-Avaya, Polycom
*****
Offline
Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,295
Likes: 7
We sold a few X45 years back. When XBlue stopped with them we stopped.

Still support 2 of them.

Not a bad low end system.

Never did a X100

Last edited by hitechcomm; 09/25/17 08:38 AM.
Keyset6 #612874 09/26/17 05:39 PM
Joined: Apr 2005
Posts: 287
Likes: 1
Keyset6 Offline OP
Member
OP Offline
Member
Joined: Apr 2005
Posts: 287
Likes: 1
Yea I've seen a couple of the 'not too hardy' situations recently. I see we now have a couple power supplies in the warehouse. At least it seems some parts are still available.


Moderated by  JBean3329 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,241
Posts638,581
Members49,755
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
210,644 Shoretel
187,402 CTX100 install
186,178 1a2 system
Newest Members
LewisR, TaniyahCobb, TDKs79, Buttinset, Housetech
49,755 Registered Users
Top Posters(30 Days)
Toner 14
Yoda 7
dexman 5
Who's Online Now
2 members (BobRobert, jeffmoss26), 64 guests, and 28 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5