web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 2 1 2
Joined: Nov 2004
Posts: 524
aweaver Offline OP
Member
OP Offline
Member
Joined: Nov 2004
Posts: 524
It looks like Toshiba is about history here in North America.
https://d31hzlhk6di2h5.cloudfront.n...5/TSD_Dealer_Communincation_03-21-17.pdf


ElectSys Tech LLC
Hosted Phone Systems Solutions Provider
Allworx, Sangoma, FreePBX
Telephone & computer systems in the Jefferson City, Columbia MO area.
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jun 2005
Posts: 2,709
Likes: 7
Member
Offline
Member
Joined: Jun 2005
Posts: 2,709
Likes: 7
I wonder how long they will keep their support open. Some of the new systems we recently sold have 5 year software support.

Joined: Dec 2012
Posts: 252
Member
*****
Offline
Member
*****
Joined: Dec 2012
Posts: 252
They can keep it open for as long as they like but I can only imagine the quality of the support will rapidly degrade as the experienced engineers move on to other jobs.

For certain, they are not going to invest anything into bug fixes, security patches, or product improvement.


Last edited by Meyery2k; 03/23/17 09:08 PM.

Michael Meyer
Joined: Mar 2012
Posts: 120
Likes: 1
Member
Offline
Member
Joined: Mar 2012
Posts: 120
Likes: 1
Would they not likely just contract support out to the low bidder?

Joined: Jun 2005
Posts: 2,709
Likes: 7
Member
Offline
Member
Joined: Jun 2005
Posts: 2,709
Likes: 7
Originally Posted by Meyery2k
For certain, they are not going to invest anything into bug fixes, security patches, or product improvement.

Which is a big deal for some customers

Joined: May 2002
Posts: 4,302
Likes: 7
Moderator-Avaya, Polycom
*****
Offline
Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,302
Likes: 7
Great opportunity to go after the installed base.

Joined: Nov 2006
Posts: 704
Member
Offline
Member
Joined: Nov 2006
Posts: 704
I guess this doesn't help !https://www.cnbc.com/2017/02/14/delays-confusion-as-toshiba-reports-63-billion-nuclear-hit-and-slides-to-loss.html

Joined: Feb 2009
Posts: 3,136
Moderator-Vodavi, Vertical, XBlue
*****
Offline
Moderator-Vodavi, Vertical, XBlue
*****
Joined: Feb 2009
Posts: 3,136
Another one bites the dust


- Dave S. -

You can never appease your ideologue opponents.

Joined: Jan 2007
Posts: 1,014
Member
*****
Offline
Member
*****
Joined: Jan 2007
Posts: 1,014
I don't know
My buddies the big Toshiba dealer put out an e-mail saying Toshiba will support them long haul. Their back up offerings are Panasonic and Nec. Personally I'm not a fan of systems that in the past could be had over the counter in any supply house.


John 807
Joined: May 2004
Posts: 758
Likes: 2
Member
Offline
Member
Joined: May 2004
Posts: 758
Likes: 2
But John aren't you a Samsung Dealer?

They only sell thru distribution. They saw it years ago.
Look how many people they let go since thy did it.

Accounting
Customer Service
Tech Support

Toshiba was so heavy with support it was great, but not profitable.

Page 1 of 2 1 2

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,307
Posts638,895
Members49,771
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
212,995 Shoretel
190,186 CTX100 install
188,353 1a2 system
Newest Members
dcl, Mansour, Dave Simmons, Soulece, Robbks
49,771 Registered Users
Top Posters(30 Days)
Toner 17
teleco 6
jsaad 5
dans 5
dexman 4
Who's Online Now
1 members (dcl), 140 guests, and 159 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5