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Joined: Feb 2015
Posts: 7
MaxxTek Offline OP
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Our 18 button & 12 button keep breaking the tiny arm on the handsetup pickup. Does anyone know if you can purchase the replacement arm? It is always the same thing, the user pickups up the handset but the button stays down. Take apart the phone and the tiny arm that holds the spring has snapped off and the spring is thankfully being held to the speakerphone magnet.


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Joined: Jan 2007
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We have had the same issue, and repaired the phones by using some 2 part epoxy and attaching the spring back to the plastic hook switch.


James Berman
Business Telephone Systems
770-638-5000
Mitel - Premise and Cloud Solutions
Iwatsu
| Business Telephone Systems Atlanta |
Joined: Feb 2015
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MaxxTek Offline OP
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Joined: Feb 2015
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That is an awesome idea. Thanks, I will give this one a try.


Moderated by  JBean3329 

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