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#607035 01/15/17 08:16 AM
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Hi,
I'm trying to connect 6021 phone to a 7100 4.99 on the LAN. Display reads "Provisioning Fail Check Server" I had the phone connected to my SCM Compact OK, I reset the settings and set up DHCP, Also programmed to IP Phone white list and I can ping phone. What am I missing? Thanks.

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Is the phone set for SCM or I believe the other setting is OSPP? Anyway for a 7100 it can't be SCM it has to be the other one.


John 807
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Thanks John, I didn't see that in the easy install but I recall this. That is a setting on the phone and not in DM correct?

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If you connected the phone to an scm then you need to reflash it with officeserv firmware with either tftp or USB. The scm does it automatically, the officeserv does not.

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Ok Thanks. I downloaded the software and will load it later. Thanks again.


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