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#603198 08/18/16 03:26 PM
Joined: Jun 2004
Posts: 310
mfecko Offline OP
OP Offline
Joined: Jun 2004
Posts: 310
We just converted customer to SIP trunks
Time Warner also ported their fax line
We installed an SL module, setup for faxing.

Cust complaining about fax being slow both in and out.

Any solutions ?



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mfecko #603199 08/18/16 03:31 PM
Joined: Nov 2009
Posts: 602
Samsung Moderator
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Joined: Nov 2009
Posts: 602
Probably the SIP trunks slowing it down but try turning off ECM in the fax machine just in case.
Faxing over SIP, although better, is still not 100%. TW SIP trunks aren't going to help especially if they are the coax installs. Around here we have nothing but problems when they go with COAX, so far no issues on the fiber ones though.

mfecko #603200 08/18/16 03:35 PM
Joined: Jun 2004
Posts: 310
mfecko Offline OP
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Joined: Jun 2004
Posts: 310
Thanks for the heads up ( appreciate it as usual ! )

Moderated by  nameless, pvj 

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