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#601927 06/27/16 08:52 AM
Joined: Nov 2001
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teleco Offline OP
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How can the user change the language for it's mb? On 3 occasions I've had a mb switch to another language, but they say they did nothing & I don't see it as a user option. I've had to set it back thru programming.Thanks

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Joined: Aug 2005
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You can change the language from your own extension using service code 664. Service code 665 lets you change the language at another extension. I would guess you have a phone area code that is close to or the same as the service code. I think based on where you are, if a user had been dialing a number with the 646 area code - it could easily be incorrectly entered as 664.

You can disable an extensions ability to change language in Class of Service. Program 20-13-53.

Joined: Nov 2001
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teleco Offline OP
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Thanks


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