web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Apr 2016
Posts: 1
Member
OP Offline
Member
Joined: Apr 2016
Posts: 1
Hello all,

Recently, I have noticed that the Caller ID (CID) history does not store as much as it used to. Previously, it would store up to a couple month's worth of calls. Now, it only stores back to 2 days ago. I've been searching through forums and manuals for the phone, but I can't seem to find the solution. My only thought process is since CID history placed into a temporary memory, if there are any blackouts of any sorts, the call history would be wiped out. Am I correct in assuming this assumption? That said, just by looking at my phone, I don't see it receiving power from the walls so even if there was a blackout, it shouldn't affect its temporary and permanent history. I appreciate any help on this issue.

Best Regards,

Jay Umeda

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Dec 2006
Posts: 83
Member
Offline
Member
Joined: Dec 2006
Posts: 83
Could this be the issue? Copy/Paste from manual: "When you shut down the system, incoming history data is cleared. But you can press Speaker then #*#9 to back up the history data."


Moderated by  ttech 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,284
Posts638,780
Members49,765
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,482 Shoretel
188,494 CTX100 install
187,104 1a2 system
Newest Members
James D., Nadisale, andreww, gohunt, Darrick
49,765 Registered Users
Top Posters(30 Days)
Toner 23
teleco 5
dexman 4
dans 3
Who's Online Now
0 members (), 82 guests, and 25 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5