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Joined: Jun 2015
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Joined: Jun 2015
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So I inherited this system and all I know how to do is log in, change names, passwords, and swap extensions.

We have a user who cannot be reached from outside our company. The systems says "The number (extension) entered is not valid". I looked in the database and he does not seem to have a VM box. I don't know how to go about creating one.

If anyone has a quick help PDF for me on this system for stuff like that that would be great.

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Joined: Oct 2009
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Navigate to Voice Processor/Devices/mailboxes and right click in a blank area on the right to created associated mailbox. If the mailbox is not needed but just need to dial the extension, Voice Processor/Devices/Extension IDs and do the same thing. Hope this helps. Good Luck!


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Joined: Jun 2015
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Worked great thanks.


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