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Joined: Jun 2015
Posts: 3
OP Offline
Joined: Jun 2015
Posts: 3
So I inherited this system and all I know how to do is log in, change names, passwords, and swap extensions.

We have a user who cannot be reached from outside our company. The systems says "The number (extension) entered is not valid". I looked in the database and he does not seem to have a VM box. I don't know how to go about creating one.

If anyone has a quick help PDF for me on this system for stuff like that that would be great.

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Joined: Oct 2009
Posts: 109
Joined: Oct 2009
Posts: 109
Navigate to Voice Processor/Devices/mailboxes and right click in a blank area on the right to created associated mailbox. If the mailbox is not needed but just need to dial the extension, Voice Processor/Devices/Extension IDs and do the same thing. Hope this helps. Good Luck!

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Joined: Jun 2015
Posts: 3
OP Offline
Joined: Jun 2015
Posts: 3
Worked great thanks.

Moderated by  Stix1 

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