web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#599557 04/06/16 01:16 PM
Joined: Mar 2010
Posts: 82
robtech Offline OP
Member
OP Offline
Member
Joined: Mar 2010
Posts: 82
I have (4) 7400's set up for SMDR reporting to a public server. All where up and running fine. Now all but 1 is reporting. The one's that are not sending SMDR info are running 4.92 software, the one that IS reporting is running 4.80. Is there a known SMDR issue with 4.92? I know I could uprgrade the last 7400 and see if it stops, but.......
Really don't want to call Samsung tech support on this one!


Robert
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Dec 2010
Posts: 681
Member
*****
Offline
Member
*****
Joined: Dec 2010
Posts: 681
Question, why did you upgrade the units to 4.92?

Joined: Mar 2010
Posts: 82
robtech Offline OP
Member
OP Offline
Member
Joined: Mar 2010
Posts: 82
We always upgrade our systems to latest software when we have a chance. Especially these. This customer has (10) 7400's, SPNET, and SIP trunks. Over 4000 IP sets through out the US. The newer software usually cleans problems but of course, causes others. Love me some Samsung.


Robert
Joined: Jun 2006
Posts: 3,004
Likes: 4
Moderator-Samsung
*****
Offline
Moderator-Samsung
*****
Joined: Jun 2006
Posts: 3,004
Likes: 4
in the LAN Printer section (where you enable smdr on the lan) what is the current status showing as?

You do have your whitelists setup correctly?


Moderated by  nameless, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,288
Posts638,794
Members49,767
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
212,350 Shoretel
189,000 CTX100 install
187,391 1a2 system
Newest Members
Robbks, A2A Networks, James D., Nadisale, andreww
49,767 Registered Users
Top Posters(30 Days)
Toner 23
teleco 7
dexman 5
dans 4
Who's Online Now
0 members (), 115 guests, and 403 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5