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Joined: Mar 2016
Posts: 37
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Joined: Mar 2016
Posts: 37
Hi!
I'm back again, lost old domain so had to sign up again. Some great stuff on here.

I have just upgraded an OfficeServ 7100 to 4.95 from what was 4.60 or a bit later. I could login into DM via the Java app just fine.

I updated as I was re-purposing and had little issues before. Hey, start fresh and update. I have defaulted completely.

Now I can get into MMC 800, and everything via a phone. I can't get into DM, latest download from the system says Invalid password. I am using the new password from 4.60, and am able to see the password in MMC 900, it appears the same, just don't see the last three letters after the .

If I am logged into the keyset, DM says Using KMMC, so it is connected to the KSU, just can't login with what appears the correct password. I see in the docs that the password must be changed and can't be one of the old defaults. I can't change it though, as I can't get in.

Any ideas??

Thanks

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Joined: Mar 2016
Posts: 37
Member
OP Offline
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Joined: Mar 2016
Posts: 37
Never mind, I figured it out. Poor documentation and lack of thought at Sumsang. The encryption feature has to be checked. Not that it say that specifically, someone had a pic showing that. Also, the check box is now redundant, so get rid of it, they could have even made it default on for now.

Waste of my life....


Moderated by  nameless, pvj 

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