|
|
Joined: Aug 2003
Posts: 5,154 Likes: 2
Moderator-Vertical, Vodavi
|
Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 2 |
Derrick was close. In order to disable the feature causing the OP's issue, you'll have to turn "Auto Transfer By Button" to off. Unfortunately, this will require your users to press "Transfer" to transfer calls to extensions. You will not be able to do a one-touch DSS Button transfer.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2009
Posts: 162
Member
|
|
OP
Member
Joined: Sep 2009
Posts: 162 |
Auto Transfer By Button did the trick! I personally had rather have to hit the transfer button anyway. This way you don't have calls getting transferred by accident, and you won't have lines getting tied together for five minutes. Thanks
Scotty Woods
Installation Technician
N.E.T. Systems
Blytheville, Arkansas
|
|
|
|
|
Joined: Sep 2009
Posts: 162
Member
|
|
OP
Member
Joined: Sep 2009
Posts: 162 |
Maybe its just me, but if I am dialing a number and hit a wrong button, I will just hit another CO line and dial again. I guess that is where my problem would come in. I might be the only one that does this? Who knows.
Scotty Woods
Installation Technician
N.E.T. Systems
Blytheville, Arkansas
|
|
|
|
|
Joined: Jan 2008
Posts: 3,821
Retired Moderator
|
|
Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Auto transfer by button...I learned something today that I have overlooked as an option.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
|
|
|
|
|
Joined: Feb 2016
Posts: 28
Member
|
|
Member
Joined: Feb 2016
Posts: 28 |
I have had this same issue after I updated from p1 to p1. In p2 there is no option under pgm 111 for "auto transfer by button"
Is it in a different location? The p2/800 docs show it in pgm111.
|
|
|
|
|
Joined: Jan 2008
Posts: 3,821
Retired Moderator
|
|
Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Its not in the documentation for FP1, but I don't know if the option is actually in the system...I suspect it still is.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
|
|
|
|
|
Joined: Feb 2016
Posts: 28
Member
|
|
Member
Joined: Feb 2016
Posts: 28 |
sorry, typo....I meant to say after upgrade from p1 to p2, the auto transfer issuse was enabled but cant turn it off. Its in the docs for p2 suposedly under pgm111 but I can't find it there.
Last edited by Eric Young; 02/19/16 10:42 AM.
|
|
|
|
|
Joined: Aug 2003
Posts: 5,154 Likes: 2
Moderator-Vertical, Vodavi
|
|
Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 2 |
|
|
|
|
|
Joined: Feb 2016
Posts: 28
Member
|
|
Member
Joined: Feb 2016
Posts: 28 |
It's not there in p2. I checked 2 other systems too. I guess they added it to the docs but deleted the feature...
|
|
|
|
|
Joined: Aug 2003
Posts: 5,154 Likes: 2
Moderator-Vertical, Vodavi
|
|
Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 2 |
Well, I don't know what to say. To be honest, I'm looking at the eMG80, but it is there in Phase 2. Guess you'll need to call Vertical.
|
|
|
|
Forums84
Topics94,291
Posts638,815
Members49,767
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
169
guests, and
429
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
