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#575074 07/30/14 08:19 AM
Joined: Nov 2009
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Anyone know the timer that affects how long it takes for a VM Screened call to be recalled?
I have a system that calls the phone 4 times as it should but the caller is on hold for an additional 4 rings (desk phone has stopped ringing at this point) before going into the stations mailbox.

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Genesiscomm #575100 07/30/14 07:04 PM
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It's either the transfer recall timer

or it's the rings for no answer in the station section of the vm

Genesiscomm #575149 07/31/14 03:13 PM
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It was the max wait time in on premise station block. Must be a bug because it only happens on screened calls.


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