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#569374 03/31/14 11:35 AM
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Had to re-initialise a voicemail through OSDM, system prompting to restart and has not come back up, i have tried holding the reset button in for 15 secs and have left it for over 20 mins since doing this ...still displaying Ver 2.2 on all digital handsets.........Any suggestions? I don't currently have a SIO cable to connect to the motherboard either as im site! Guess i best get meself one!

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T.C #569405 03/31/14 05:31 PM
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Ok have now connected via an SIO connector and am looking at the recover 7030 procedure... Have replaced Boot Rom file with V4.40 and am trying to replace exsisting fimware v4.70 with v4.70.. it manages to update the cs and dr files but i do not know the command line for the ms....so am getting this message

TFTP from server 192.168.0.110; our IP address is 192.168.0.100

Filename './ms302063.pkg'.
Load address: 0x1fffe00
Loading: *
TFTP error: 'File not found' (1)
Starting again


I was previously getting the above for the cs and dr typed these command lines .... and *** which worked for these two files.

Any ideas?, thinking it may have to go back to Samsung!

Last edited by nameless; 03/31/14 05:49 PM. Reason: please don't post technician level information
T.C #569406 03/31/14 05:46 PM
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Pm sent

nameless #569407 03/31/14 06:17 PM
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Thanks Nameless...command line prompt worked.

System is back up and running....only issue no voicemail prompts?

T.C #569408 03/31/14 06:53 PM
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You well need to upload the vm tgz file to the system, then loss it into the vm

nameless #569410 03/31/14 07:11 PM
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Yep have installed language packs via file control, all seems ok...Sweated on the system booting but shes up!

T.C #570190 04/14/14 05:14 PM
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We had a similar system failure and Samsung technical support had us pull the system and send it back. Where can I find the recovery procedure? Nameless, would you mind sending me the instructions for the command line fix you helped T.C with?

Thanks in advance.


Moderated by  nameless, pvj 

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