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#567906 03/10/14 11:26 AM
Joined: Jan 2009
Posts: 38
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Posts: 38
Hello,
I have uploaded 128kbps, 8000Hz wav files for voicemail menu prompts into a 7030, w/v4.60b software. They play properly, with the exception that at the end of the prompt, you hear a loud distorted noise. This happens for every prompt. Playing the wav file using other audio players doesn't produce that sound at the end. Has anyone encountered this?

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I've had it happen on 7100's, it's like a loud click/pop. Go into admin, edit prompts, review the prompt and hit 4 to trim, then use the options to trim from the back.
Edit: for really long prompts like ones used for MOH this does not work, sometimes the VM makes a clunk when transitioning to the beginning.

Last edited by Genesiscomm; 03/10/14 12:31 PM.

Moderated by  nameless, pvj 

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