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Joined: Feb 2014
Posts: 8
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OP
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Joined: Feb 2014
Posts: 8 |
At this point it has been decided by the Toshiba trained technicians to temporarily remove the phone system from site B place it on to site A and place it on to the network and see if it will communicate on the same local network without a VPN. Per the technicians who have been involved this is the most complicated strata net says they have ever worked with I have been told by these technicians if set up properly should only take about 15 to 20 minutes to get up and going. this is the recommendation and I'm going to go with it and move the system temporarily. I want to thank everyone for their insight to this matter
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Joined: Jan 2010
Posts: 937 Likes: 2
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jan 2010
Posts: 937 Likes: 2 |
How did you go with this when you moved both systems to the same site for testing?
Regards Carl
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Joined: Feb 2014
Posts: 8
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OP
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Joined: Feb 2014
Posts: 8 |
Still no success here Toshiba is sending new MIPU cards as we have gone onto Public Static IP's and still unable to communicate between the systems. This has gone way over my head and I am leaving this to Toshiba to handle as they know the product best. If anyone has any ideas I am open to try anything
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Joined: Jan 2010
Posts: 937 Likes: 2
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jan 2010
Posts: 937 Likes: 2 |
So did you move the system to the location of the other system? I presume you re IP addressed the MIPU cards and changed the network over IP to reflect the new IP address so they were all in the same IP address range and subnet? Did this work at all?
What version software do you have on both CPU's and what firmwares do you have on the MIPU cards?
Can the systems be accessed remotely? If you want me to check the programming I can do but PM me the details do post any details here.
Regards Carl
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