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Joined: Mar 2013
Posts: 13
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OP
Member
Joined: Mar 2013
Posts: 13 |
Aloha,
I am VERY new to this NEC IPK phone system and have only worked with Cisco VoIP and Intertel Axxess systems in the past.
I have an analog line that had no dial tone, plenty of static. Had a phone guy (not the vendor who sold the company this system) come out and troubleshoot. He came to the conclusion that it was a bad SLI card. I ordered a new SLI card, put it in today and the static on the line is gone, but no dial tone.
I rebooted the switch to no avail. I am wondering there are any other steps I am supposed to take when swapping a card like this.
Any assistance is greatly appreciated!
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Joined: Apr 2007
Posts: 1,439
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Member
Joined: Apr 2007
Posts: 1,439 |
Sounds like that particular port is either not programmed in 4-10 with an extension number or there is a cabling issue.
Make sure the amphenol cable on the side of the KSU is snapped all the way in.
D
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Joined: Mar 2013
Posts: 13
Member
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OP
Member
Joined: Mar 2013
Posts: 13 |
Thank you for the reply. Phone guy came out and showed me the blown capacitor on the "new" card. Another one being shipped over. As an aside, I downloaded the programming manual for this particular system. Kudos to those of you who have mastered this kind of stuff. Makes Call Manager and Cisco router/switch configs look like kids play. I prefer kids play  Aloha!
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