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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
How long did all this take to fix?
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Feb 2009
Posts: 3,136
Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
Joined: Feb 2009
Posts: 3,136 |
sonny88, Thank you for the follow up!
- Dave S. -
You can never appease your ideologue opponents.
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Joined: Nov 2010
Posts: 144
Member
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OP
Member
Joined: Nov 2010
Posts: 144 |
Hi Derrick, it took us and Vertical about a month includes Vertical sending the trace tool, me sending them the captured data and Vertical Eng has to study which will take them a while and come-up with a firmare to be uploaded to the PRI module)...I'm thinking Vertical have to complement the signaling of the carrier as they are claiming that the SBX PRI is self-negotiating.
I am thinking of buying the trace tool in case I encounter the same thing again...hope not!
Sorry for the late response.
Sonny88
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Joined: May 2005
Posts: 951
Member
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Member
Joined: May 2005
Posts: 951 |
Sonny thanks for letting us know the outcome. It will help all of us if we run into this.
Jim Hoey SST Communications 597 West Montauk Highway Lindenhurst, New York 11757 631 956-0100 www.sstcom.com Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
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