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Joined: Aug 2006
Posts: 21
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OP
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Joined: Aug 2006
Posts: 21 |
Hi,
We have a fax machine that is requiring a 9 to access an outside line. Is there a way I can tell the phone system that when the phone goes off-hook to present outside dialtone to the fax?
We have an Iwatsu Adix - I can get version info if needed.
Thanks
Rich
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Joined: Aug 2006
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Moderator-Iwatsu
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Moderator-Iwatsu
Joined: Aug 2006
Posts: 1,797 Likes: 10 |
In programming Class 10 enter 9 in the Prime Line Access block for the fax extension.
Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
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Joined: Mar 2006
Posts: 46
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Joined: Mar 2006
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Also, in programming Class 11, don't forget to 'allow' Prime Line for all your CO/PRI trunks.
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Joined: Aug 2006
Posts: 21
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OP
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Joined: Aug 2006
Posts: 21 |
Hey - just got back around to checking this post - thanks for the help it worked!
TelecomGirl - I wasn't able to find where you were talking about in class 11 but we have other faxes where the prime line access was filled in so it must be globally allowed?
Rich
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